Getting Help With EzSitez Websites
Unfortunately we’ve had to remove our public-facing Quick Contact Forms from all our websites. They are generally available in the Member’s Area of our various sites, but the public-facing forms just attracted too many bot-submissions, and were no longer viable.
So Members have three support options:
- You can reach out directly, any time, by responding to any of our notification emails or newsletters
- You can use the Quick Contact form in the Member’s Area of the website in question.
- Or You can submit a Support Ticket here (after checking the relevant Knowledgebase FAQs!)
We recommend #3 for anything urgent, as well as all technical support issues that might require anything more than a single response. Emails can go astray or get missed from time to time , so a support ticket is the safest option to know your issue is received and will be addressed by the best person, ASAP.
First-time users will need to register a new EzSitez Helpdesk Account. Be sure to bookmark the page below for future reference…
Go To The New EzSitez Helpdesk
Important Update November 2024: You old EzSitez Helpdesk Login will no longer work!
We’ve recently replaced our Helpdesk/Knowledgebase software. The old application was having more and more issues and support wasn’t keeping up, so we opted to upgrade to a new ticketing system. This one looks much more robust and should be a marked improvement in the service we can offer, but you will need to create an account to submit a support ticket.
Your existing Logins for our other websites WILL NOT WORK HERE!
Your existing EzSitez Helpdesk Login WILL NO LONGER WORK!
Please create a new login for our Support site, keep that safe, and you’ll be ready to go any time you need assistance with any of our websites.
